Caring for people means never compromising on safety. Our ambition remains Zero Harm: not only in our own operations but also across the entire value chain. Although incident frequency continued to decline thanks to our ever more robust safety initiatives, a number of serious incidents still occurred.
During 2025, we experienced six work-related fatalities, involving three employees and three contractors under our supervision. These tragic events deeply affected our organization and reinforced the need for a relentless focus on safety. All incidents were thoroughly investigated, and corrective actions have been implemented to prevent recurrence.
The 2025 Total Recordable Case Frequency (TRCF) for employees stood at 0.74, below the maximum target of 0.77 and reflective of the ongoing downward trend.
Over the course of 2025, we continued to reinforce three core safety programs that underpin our ambition to achieve benchmark safety performance:
Life Saving Rules (LSR) provided a consistent, Group-wide framework for incident prevention. Each Group applied a tailored set of rules designed to address its most significant safety hazards, ensuring SHV-wide alignment while accommodating local operational needs. We also enhanced contractor safety, while also improving the consistency of Potential Serious Injuries and Fatalities (PSIF) interpretation and reporting.
Visible and Felt Leadership remained a defining element of our safety culture throughout 2025. Leaders at all levels actively demonstrated that safety remains our chief priority, guiding every action and decision ahead of economic, customer, or other considerations.
Operational Discipline and Process Safety were also strengthened during the year. We continuously reviewed operations, equipment, and processes to identify emerging risks and respond swiftly.
Together, these programs are playing a fundamental part in our journey towards achieving safety standards that meet industry benchmarks.
Digital tools and strong data discipline continue to drive this progress. Established platforms enhanced reporting and follow-up processes across the Groups, enabling a more consistent registration of incidents, safety observations, and corrective actions. The Groups also made good progress on targeted initiatives aimed at addressing key risks and enhancing learning.
Nutreco expanded both its capabilities and consistency through improvements to its safety registration system, Life Saving Rules boot camps, and broader training activities.
Kiwa also continued with the roll-out and use of a safety registration system, supporting safety observations and safe working practices across its international operations.
SHV Energy focused on the risks most frequently linked to incidents, including reinforcing Personal Ownership for Safety and Safe Systems of Work, while also remaining alert to driving and vehicle-related hazards.